abra, a leader in tech solutions, is seeking for a skilled 🚀Dynamics 365 CRM System Analyst🚀 to join our growing CRM team
🌴🦄.and be part of an amazing journey
.This role is pivotal in optimizing our CRM capabilities and enhancing customer engagement
:Key Responsibilities
.Analyze and optimize Dynamics 365 CRM processes –
.Collaborate with stakeholders to translate business needs into CRM solutions –
.Manage CRM data integrity and workflow integration –
.Provide training and support to CRM users –
:Qualifications
3-5 years of proven experience functioning as a System Analyst •
Knowledge and experience with Dynamics 365 (Preferably Dynamics 365 Online) and Power Platform (advantage) as a Business Analyst or implementor
.Excellent writing skills for system documentation (HLD, DD) help guides, and marketing materials •
.Advanced knowledge of backlog management and user story creation •
.Advanced knowledge of Agile principles and Scrum and/or Kanban practices •
.Understanding of Microsoft Visio and Microsoft Project •
.A fast learner who is motivated, innovative, and a self-starter with a "can do" attitude •
.Strong analytical, research, critical thinking skills and ability to problem-solve in a fast-paced environment •
.Demonstrate understanding of software development lifecycle, standard processes and best practices •
.Excellent customer service skills •
.Excellent communication and teamwork abilities •
At abra, we value innovation, collaboration, and the pursuit of excellence. If you're ready to take your career to new heights and make a significant impact, apply today
!Ready to power up your career with abra? Apply now and let's transform the future together
:Please send your resume to
danielle.zadok@abra-it.com